Senior AI Engineer (Applied Research)

• Full-time

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

LI-Hybrid

Job Description

We are seeking a Senior AI Engineer with a hacker’s mindset, someone who thrives on rapid prototyping, creative problem-solving, and pushing boundaries. You’ll be part of our AI research team, taking ideas from rough sketches to production-ready systems that deliver real value.

The ability to communicate complicated concepts in simple ways is vital, as you will be working in a cross-functional environment. You will be expected to collaborate with other teams to integrate AI features into existing systems, as well as develop new applications.

Responsibilities

As part of the AI research team at Nexthink, you will be responsible for prototyping and developing AI features that will be integrated into our product. You will have to solve the engineering problems that those features entail. As part of the job, you will have to:

• Prototype fast to prove technical feasibility and value.
• Transition promising PoCs into scalable, reliable AI solutions that solve real-world problems.
• Stay up to date with the latest AI/ML advances and share knowledge with AI Nexthink community.
• Coach junior AI engineers about the best practices in developing AI systems.
• Communicate complex ideas simply, inspiring both technical and non-technical teammates.

Qualifications

Minimum Qualifications

• MSc in Computer Science, Data Science, ML or related field.
• Solid background in statistics and deep understanding of AI/ML.
• Professional experience in developing and operating AI systems in production.
• Professional proficiency in the complete AI development lifecycle.
• Hands-on, strong programming skills with experience in Python, in particular modern ML frameworks (langchain, scikit, pytorch, tensorflow, huggingface...).
• Exceptional problem-solving skills and ability to work independently.
• Strong communication and collaboration skills.
• Fluent in English, spoken and written.

Preferred Qualifications

• Experience with cloud software architecture: micro-services, AWS, Docker, Kubernetes is a plus.
• Start-up experience is a plus.
• Ability to collaborate with cross-functional teams to design and implement end-to-end software systems that incorporate ML/LLM components.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Join Nexthink, a global leader in enterprise software and part of Switzerland’s world-renowned Deep Tech powerhouse. You’ll work in a thriving innovation hub recognized for cutting-edge technology, world-class talent, and groundbreaking projects shaping the digital workplace of the future. Check what we offer:

• 💼 Permanent Contract and a competitive compensation package.
• 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station.
• 🏡 Hybrid work model balancing office and remote work.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Free access to a fitness centre inside the building.
• 🚞 Reimbursement of the half-fare travel card for public transport.
• 🧑🏫 Reimbursement up to 50% of the cost of French classes.
• 🍉 Fresh fruit, cookies, and soft drinks as well.
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣 Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.